Boost your sales by building your brand
Jul 22, 2015
Develop long term customer relationships and promote purchases by designing email campaigns that connect with shoppers and fine tune the store brand.
Buddy to boss: Helping newly-promoted manager succeed
May 27, 2015
Spot potential leaders by their ability to lead without the trappings of a formal assignment.
The little stuff that drives customers away
Apr 23, 2015
While most companies are making an effort to improve the customer experience, it's the little things that cause most complaints. Here is what drives customers crazy.
Our minds can play dirty tricks on us
Feb 19, 2015
Seven dirty tricks that our minds can play on us when it comes to our business.
How to help 'outsiders' fit into your family business
Jan 21, 2015
Family business owners can take steps to make these "outsiders" feel right at home.
10 Tips for effectively handling customer complaints
Dec 28, 2014
It's worth your time and emotional energy to put a little more effort into turning what the customer perceives as a "wrong" into a "right."
Heritage Gloves, USEF Continue Partnership
Dec 28, 2014
USEF and Heritage Gloves will continue their partnership through 2015.
How to stay on your customers' nice list this holiday season
Dec 23, 2014
Generally, companies try to stay on their best behavior all year long. But during this holiday season providing great service is even more critical.
New study to map disease genes in horses
Dec 23, 2014
Morris Animal Foundation has awarded a grant to a team of researchers to build a new reference genome sequence for the domestic horse.
Organize your equine merchandise space for the holidays
Dec 23, 2014
The following are tips and best practices to be as successful as possible during the holiday season and beyond.
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