9 ways to improve your non-verbal skills

Looking for how non-verbal communication impacts sales? As retain consultant Bob Phibbs explains your body language sends wordless cues long before you try to close a sale.

Looking for how non-verbal communication impacts sales? Your body language sends wordless cues long before you try to close a sale.

I was headed home across the LA freeways at 2:30am to my home.  Dog-tired and just one exit shy of my offramp, I saw flashing red lights behind me.

My pulse raced, my hands sweat, my breathing became shallow. 

I had met a friend for one drink four hours earlier.  It was a white wine spritzer to give you a timeframe…

To make a long story short, I had to take a sobriety test because I had changed lanes without using a turn signal…and it was prime time to catch drunk drivers.

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